Refund policy

We have a No Return, No Exchange, and No Refund Policy for fabric products.

To ensure accuracy and customer satisfaction, all fabric is cut from the roll according to the quantity ordered. Once the fabric has been cut, it is considered a final sale and cannot be returned, exchanged, or refunded.

To avoid any inconvenience, customers are requested to carefully check the fabric type, design, color, quantity, and other product details before confirming their order.

To start an order-related inquiry, you can contact us at toptengroup1992@gmail.com.

Damages and Issues

Please inspect your order immediately upon receiving it and contact us as soon as possible if the item is defective, damaged, or different from the item you ordered. We will review the issue and take appropriate action where applicable.

Exceptions / Non-Returnable Items

All fabric products are non-returnable and non-refundable because they are cut from the roll according to the customer's ordered quantity.

Once the fabric cutting process has started, the order cannot be cancelled, returned, exchanged, or refunded.

Exchanges

We do not offer exchanges for fabric products after the fabric has been cut according to the customer's order.

Customers are advised to confirm the fabric selection, color, design, and required quantity before placing an order.

Refunds

We do not provide refunds for fabric products once the order has been confirmed and the fabric has been cut.

In the event of a confirmed defect, damage, or incorrect item received, please contact us at toptengroup1992@gmail.com immediately. The issue will be reviewed and resolved according to our policy.

For any questions regarding our Return & Refund Policy, please contact us at toptengroup1992@gmail.com.